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For a Latex Mattress, opt for a sturdy slatted bed base with slats spaced no more than 9cm (3.5 inches) apart. Avoid using flexible or adjustable slats, cardboard bed bases, or box bed bases, as these options can create uneven support and lead to sagging. Ensure that your bed frame is strong enough to support the combined weight of the mattress and its users. Additionally, provide adequate ventilation by maintaining a minimum base height of 19 cm, and avoid placing the mattress directly on the floor.

For a Hybrid Mattress, flexible slats can be an option if they are of high quality, properly spaced, and paired with a durable bed frame designed to evenly distribute weight. Always consult the manufacturer's guidelines regarding slat tension and spacing to ensure proper support and extend the mattress's longevity.

If you have any questions, email us info@peacelily.co.nz.

We require that customers wait a minimum of 30 days before requesting a return on our Latex Mattress, Hybrid Mattress, Mattress Topper, or Pillows for the following reasons:

Adjustment period: Just like breaking in a new pair of shoes, your body needs time to adapt to a new mattress or pillow. Your muscles and joints may feel different initially, especially if your previous sleep setup was quite different.

Avoiding premature returns: Many people initially think a mattress or topper isn’t right for them, only to realise later that their sleep quality improves once their body has had time to adjust. By waiting 30 days, you are giving the product a fair trial and reducing the chance of returning something that could have ultimately been a great fit.

Better long-term satisfaction: This trial period helps ensure returns are based on genuine long-term discomfort, rather than early reactions. Most customers who stick it out for the first 30 days report much better sleep by the end of that period.

By waiting 30 days, we can ensure you have given your body a fair chance to adapt — and in many cases, this leads to a great night’s sleep without needing to make a return at all.

Of course, if after 30 days you feel your Peace Lily product isn’t quite right for you, reach out to our friendly Customer Service team to organise a return under our 100-night trial.

You can try our mattress at home with our 100 night trial.

Our mattresses are generally resistant to fire, however, they are not completely fire-resistant.

No! Our mattresses naturally provide a cool sleep. This is due to the open cell structure of latex. You’ll be less likely to sweat! This also makes the mattresses appropriate for warm humid atmospheres!

Yes, our all-natural latex has a high melting point and is naturally fire-resistant.

Yes! This will help prolong the lifespan of your mattress. Please see our 100% organic cotton mattress protector here.

Yes! All Peace Lily Mattresses are suitable for use on most adjustable bases.

You can sleep on your natural latex mattress/topper straight away - even during decompression!

We do not have a recycling solution for New Zealand at the moment, but recommend reaching out to your local recycling centre to see if they can assist you in recycling your old mattress.

You can spot-clean your Peace Lily mattress, use a mixture of mild detergent and water in equal parts. Apply sparingly and ensure the area is fully dry before making the bed. Additionally, using a mattress protector can provide added protection for your mattress.

We use a special machine to compress our mattresses, without this machine, unfortunately, our mattress cannot be put back into the box once unpacked.

Yes, natural latex is repellent to dust mites, bed bugs, mould, mildew and different types of bacteria, making our latex and hybrid mattresses a good solution for dust mites.

The latex mattress has 2 firmness levels so that when you flip the mattress it will change from Medium to Firm! Although the hybrid mattress does not have a flippable firmness selection, both the latex and hybrid mattresses can have a Peace Lily Mattress Topper added in order to adjust the firmness level. Many customers, regardless of firmness preference, would prefer to combine their Peace Lily mattress with a Peace Lily mattress topper for added luxury comfort.

Our luxurious, handmade latex mattress and mattress topper covers are made with premium, certified organic cotton — one of the softest, most breathable and most comfortable fabrics available. It’s cool, wicks moisture and, better still, boasts the most stringent Global Organic Textile Standard (GOTS) Certification. The covers are made of 100% organic cotton fabric. Organic cotton uses a high-density fabric in order to ensure durability and a premium fabric feel. Underneath the organic cotton fabric, we use certified organic cotton wadding. This wadding is 100% organic cotton and is also GOTS certified. The organic cotton wadding is quilted together with our organic cotton fabric in order to provide an absolutely luxurious yet breathable mattress cover. The hybrid mattress has the exact same cover, however, the side underneath uses a GOTS certified organic cotton canvas fabric instead.

No! Our latex is naturally allergen free, dust-mite resistant and anti-bacterial which means we do not need to add any chemicals to our beds! Peace Lily pillows, toppers and mattresses are some of the most natural that can be found. The absence of any harmful chemicals has also been tested for and certified by the eco-INSTITUT and Oeko-Tex Standard 100.

We sell our products directly to you online which means we can pass the savings onto you! We wanted to deliver the highest-quality and most eco-friendly mattress that New Zealand had ever seen, yet it had to be affordable enough for every person. We created a mattress that contains the most natural latex in the world and is free of any synthetic latex or fillers without the markup of retail stores!

At checkout we offer credit card, PayPal, and Afterpay. All transactions are secure and encrypted.

No! Our mattresses do not undergo fumigation. Our products are made from natural latex and our latex manufacturer has been exporting latex globally for several decades. This means that our natural latex does not need to undergo fumigation when it is sent through customs.

In order to keep our mattresses natural and chemical-free; we use natural latex to create a unique latex glue that is not only adhesive but also chemical free. Both our latex mattress and hybrid mattress use this same natural latex glue as an adhesive to strongly glue together all the separate mattress layers, making it one of the most natural mattresses in the world.

Our products are manufactured in Sri-Lanka. The natural latex in our bed products is produced from Sri-Lankan rubber sap, which is the highest quality in the world due to the ideal environmental conditions for rubber tree growth.

Our mattress topper provides an extra layer of comfort: Luxury Plush Topper- If you like that extra bit of a cuddle, gives you the support you need while relieving pressure points.
Firm Topper- If you prefer firm support, this is the firmest item in our product range, gives you additional support and also stability to old, sagging mattresses that are too soft and do not have the structural support to ensure you maintain good body posture during sleep.
You can purchase a Peace Lily Mattress Topper at any time!

We’re so confident in the durability of our natural latex that we back it with industry-leading long-term warranties. Every Peace Lily mattress is crafted using high-performance natural latex, engineered to last. In rigorous durability tests, our latex endures up to 1,400 Newtons of force (equivalent to 150 kg) and is compressed 60,000 times — simulating decades of everyday use. The result? A mattress that maintains its comfort, support, and resilience for years to come.

You may notice a faint "new" latex smell, but rest assured this is not off-gassing of harmful chemicals and will fade over time.

Yes, sleep is very important for everyone and gives our mind and body the time to refresh and recharge. It is also very important to child development, especially during its early stages. While sufficient quality sleep benefits childrens’ physical health, brain function, emotional wellbeing, safety, and daily functioning ability, insufficient sleep can impede learning and create mood and behavioral problems.

Peace Lily products can help your children sleep better. You can rest assured that your child is sleeping on a quality product that is free from unhealthy toxic fumes and dust-mites or bacteria.

Yes! However, it's important to note that due to the weight and size of the mattress, we do not recommend using the handles as the sole means of moving or lifting the mattress. The handles are designed to assist with positioning and adjusting the mattress.